Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      MMS/SMS Delivery Delays to Verizon Network in the US for a Subset of Toll Free Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing MMS/SMS delivery delays when sending messages to Verizon Network in the US for a Subset of Toll Free Numbers. This incident has been resolved.
      Posted Mar 21, 2024 - 14:04 PDT
      Monitoring
      We are observing recovery in MMS/SMS delivery delays when sending messages to Verizon Network in the US for a Subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 21, 2024 - 13:45 PDT
      Investigating
      We are experiencing MMS/SMS delivery delays when sending messages to Verizon Network in the US for a Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Mar 21, 2024 - 12:56 PDT
      This incident affected: CARRIER NETWORK (SMS Toll-Free, North America, MMS Toll-Free, North America).