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      MMS Delivery Delays Over a Small Subset of Shortcodes in the US
      Incident Report for Twilio
      Resolved
      We are no longer experiencing MMS delivery delays over a small subset of short codes in the US. This incident has been resolved.
      Posted Jul 28, 2022 - 23:06 PDT
      Monitoring
      We are observing recovery in MMS delivery delays over a small subset of short codes in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jul 28, 2022 - 21:18 PDT
      Update
      We are still experiencing MMS delivery delays over a small subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Jul 28, 2022 - 16:41 PDT
      Update
      We are still experiencing MMS delivery delays over a small subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Jul 28, 2022 - 12:44 PDT
      Update
      We are continuing to investigate this issue.
      Posted Jul 28, 2022 - 10:46 PDT
      Update
      We are experiencing MMS delivery delays over a small subset of shortcodes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jul 28, 2022 - 10:45 PDT
      Investigating
      We are experiencing MMS delivery delays over a small subset of shortcodes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jul 28, 2022 - 09:45 PDT
      This incident affected: CARRIER NETWORK (MMS Short Code, North America).