Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Delays Sent via US Short Codes
Incident
Report for Twilio
Resolved
We are no longer observing MMS delivery delays for messages sent via US short codes. This incident has been resolved.
Monitoring
We are observing recovery in MMS delivery delays for messages sent via US short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience MMS delivery delays for messages sent via US short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience MMS delivery delays for messages sent via US short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing MMS delivery delays for messages sent via US short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with MMS sent via US short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (MMS Short Code, North America) and PROGRAMMABLE MESSAGING (MMS).