Call Failures To and From Subset of Germany Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing call failures to and from a subset of Germany numbers. This incident has been resolved.

Posted Apr 26, 2022 - 20:27 PDT

Monitoring

We are observing recovery in calls to and from a subset of Germany numbers. We will monitor the service to ensure a full recovery and we expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 26, 2022 - 18:36 PDT

Update

We continue to observe call failures to and from a subset of Germany numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 26, 2022 - 16:38 PDT

Investigating

We are observing call failures to and from Germany. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 26, 2022 - 15:38 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).