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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
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System Metrics
SMS Delivery and Receiving Failures To and From Multiple Networks in Brazil
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures when sending and receiving messages to multiple networks in Brazil. This incident has been resolved.
Monitoring
We are observing successful SMS delivery when sending and receiving messages to multiple networks in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery failures when sending and receiving messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours.
Update
We are experiencing SMS delivery failures when sending and receiving messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours.
Update
We are experiencing SMS delivery failures when sending and receiving messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours.
Update
We are experiencing SMS delivery failures when sending and receiving messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours.
Investigating
We are experiencing SMS delivery failures when sending and receiving messages to multiple networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour.
This incident affected: CARRIER NETWORK (SMS, Latin America).