Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Video Log Analyzer Data is Delayed
      Incident Report for Twilio
      Resolved
      This incident related to Video Log Analyzer data delayed is resolved
      Posted Jan 05, 2021 - 17:22 PST
      Update
      Video Log Analyzer data is no longer delayed for new Rooms as of 230pm PT.
      Video Log Analyzer data for rooms that ended between 11:52am and 2:30pm PT are still in the process of being backfilled
      We are currently monitoring the incident and will provide next update in 4 hours or sooner.
      Posted Jan 05, 2021 - 16:37 PST
      Monitoring
      Video Log Analyzer data is no longer delayed for new Rooms as of 230pm PT.
      Some Rooms that ended between 11:52am and 2:30pm PT are being backfilled.
      We are currently monitoring the incident and will provide next update in 2 hours or sooner.
      Posted Jan 05, 2021 - 14:40 PST
      Update
      Our engineers are continuing to investigate the issue. We expect to provide another update in next 2 hours or as soon as more information becomes available.
      Posted Jan 05, 2021 - 13:48 PST
      Update
      Our monitoring systems have detected a potential issue with Programmable Video Product. Our engineering team has been alerted and is actively investigating. We will update in next 1 hour or as soon as we have more information.
      Posted Jan 05, 2021 - 12:57 PST
      Investigating
      Our monitoring systems have detected a potential issue with Programmable Video Product. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jan 05, 2021 - 12:44 PST
      This incident affected: PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms, Go Rooms).