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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
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System Metrics
Inbound Call Failures to a Subset of Twilio Phone Numbers in Thailand
Incident
Report for Twilio
Resolved
The issue affecting inbound calls to Subset of Twilio Phone Numbers in Thailand has been resolved, and the service is functioning normally at this time.
Update
We have started seeing recovery for inbound calls to Twilio phone numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for inbound calls to Twilio phone numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue observing call failures to Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue observing call failures to Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still observing call failures to Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call failures to Twilio phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, APAC).