Issue Causing Some Webhook HTTP Requests to Timeout

Incident Report for Twilio

Resolved

Twilio Webhooks are operating normally.

Posted Feb 19, 2026 - 09:00 PST

Update

Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 16 hours or as soon as more information becomes available.

Posted Feb 18, 2026 - 17:00 PST

Update

Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 8 hours or as soon as more information becomes available.

Posted Feb 18, 2026 - 09:08 PST

Update

Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 18, 2026 - 05:00 PST

Update

Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 18, 2026 - 01:06 PST

Update

Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 17, 2026 - 20:52 PST

Update

Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 17, 2026 - 20:24 PST

Monitoring

Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 17, 2026 - 19:51 PST

Update

We are continuing to investigate an issue causing some webhook HTTP requests to timeout. We expect to provide another update in 8 hours or as soon as more information becomes available

Posted Feb 17, 2026 - 19:40 PST

Update

We are continuing to investigate an issue causing some webhook HTTP requests to timeout. We expect to provide another update in 4 hours or as soon as more information becomes available

Posted Feb 17, 2026 - 15:44 PST

Update

We are continuing to investigate an issue causing some webhook HTTP requests to timeout. We expect to provide another update in 2 hours or as soon as more information becomes available

Posted Feb 17, 2026 - 13:24 PST

Update

We are investigating an issue causing some webhook HTTP requests to timeout. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Feb 17, 2026 - 12:18 PST

Investigating

Our monitoring systems have detected a potential issue regarding webhook timeouts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 17, 2026 - 11:59 PST

This incident affected: TWILIO PLATFORM (Other).