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        SMS Delivery Delays and Failures When Sending Messages to Multiple Countries in Central Asia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. This incident has been resolved.
        Posted Aug 04, 2025 - 18:42 PDT

        Monitoring

        We are observing recovery with MS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. We will continue to monitor to assure a full recovery, and provide another update in 2 hours.
        Posted Aug 04, 2025 - 16:51 PDT

        Update

        We continue to experience SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Aug 04, 2025 - 16:18 PDT

        Update

        We continue to experience SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 Hour or as soon as more information becomes available.
        Posted Aug 04, 2025 - 08:20 PDT

        Update

        We continue to experience SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 Hour or as soon as more information becomes available.
        Posted Aug 04, 2025 - 04:20 PDT

        Update

        We continue to experience SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 Hour or as soon as more information becomes available.
        Posted Aug 04, 2025 - 02:20 PDT

        Investigating

        We are experiencing SMS delivery delays and failure when sending messages to Tajikistan and Kyrgyzstan in Central Asia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.
        Posted Aug 04, 2025 - 01:21 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).