Inbound calls failing on some Colombia numbers

Incident Report for Twilio

Resolved

Our carrier partner has confirmed things are operating as normal and we have not detected any more failures.

Posted Mar 09, 2019 - 18:15 PST

Monitoring

We have observed recovery of inbound calls on these numbers and are waiting for our carrier partner to confirm with the local provider that the problem has been resolved.

Posted Mar 09, 2019 - 13:01 PST

Investigating

We have detected inbound call failures on a subset of numbers in Colombia. We are working with our carrier partner to resolve the issue.

Posted Mar 09, 2019 - 11:41 PST

This incident affected: CARRIER NETWORK (Voice, Latin America).