SMS Delivery Delays to Small US Networks

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to small US Networks. This incident is resolved.

Posted Jun 07, 2024 - 15:51 PDT

Monitoring

We are observing recovery with MMS/SMS delivery delays when sending messages to small US Networks. Our engineers will continue to monitor the issue to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information is available.

Posted Jun 07, 2024 - 14:03 PDT

Update

We are continuing to experience MMS/SMS delivery delays when sending messages to small US Networks. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 4 hours or as soon as more information becomes available.

Posted Jun 07, 2024 - 12:49 PDT

Update

We continue to experience MMS/SMS delivery delays when sending messages to small US Networks. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 2 hours or as soon as more information becomes available.

Posted Jun 07, 2024 - 10:55 PDT

Investigating

We are experiencing MMS/SMS delivery delays when sending messages to small US Networks. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 07, 2024 - 10:02 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).