SMS delivery degraded towards Globacom & 9mobile, Nigeria

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Jul 30, 2019 - 08:03 PDT

Update

Update: We are observing recovery for SMS delivery towards the Globacom network in Nigeria. SMS delivery towards the 9mobile network however is still degraded. We are continuing to work with with our carrier partners to resolve the issue and will provide an update as soon as we have more information

Posted Jul 30, 2019 - 06:26 PDT

Investigating

We are observing increased delivery failures for SMS sent to the Globacom and 9mobile networks in the Nigeria. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Jul 30, 2019 - 03:10 PDT