We are no longer experiencing SMS delivery delays when sending messages to Mexico TelCel Network, when sending from pre-registered sender ID. This incident has been resolved.
Posted May 25, 2023 - 23:40 PDT
Monitoring
We are observing a recovery in SMS delivery delays when sending messages to Mexico TelCel Network, when sending from pre-registered sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 25, 2023 - 21:41 PDT
Update
We continue to observe SMS delivery delays when sending messages to Mexico TelCel Network from pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted May 25, 2023 - 13:40 PDT
Update
We are experiencing SMS delivery delays when sending messages to all networks in Mexico when sending from a subset of registered and non registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 25, 2023 - 12:01 PDT
Update
We continue to observe SMS delivery delays when sending messages to Mexico TelCel Network from pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 25, 2023 - 10:01 PDT
Update
We continue to experience SMS delivery delays when sending messages to Mexico TelCel Network from pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 25, 2023 - 08:07 PDT
Investigating
We are experiencing MMS/SMS delivery delays when sending messages to Mexico TelCel Network when sending from pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 25, 2023 - 07:05 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).