SMS Delivery Delays To CTBC/Algar Telecom Network In Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to CTBC/Algar Telecom Network In Brazil. This incident has been resolved.

Posted Dec 17, 2023 - 11:36 PST

Monitoring

We are observing recovery in delivery report delays when sending messages to CTBC/Algar Telecom Network In Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 17, 2023 - 09:44 PST

Update

We continue to experience SMS delivery delays when sending messages to CTBC/Algar Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 17, 2023 - 07:50 PST

Investigating

We are experiencing SMS delivery delays when sending messages to CTBC/Algar Telecom Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 17, 2023 - 06:57 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).