SMS Delivery Failures to Proximus Mobility Network in US over a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Proximus Mobility Network in US over a subset of short codes. This incident has been resolved.

Posted May 26, 2024 - 00:35 PDT

Update

We continue to experience SMS delivery delays when sending messages to Proximus Mobility Network in US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 25, 2024 - 23:03 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Proximus Mobility Network in US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 25, 2024 - 22:03 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).