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Issues related to Twilio’s Software
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        Delays in SMS delivery to and from Mexico handsets

        Incident Report for Twilio

        Resolved

        All services are operating normally.
        Posted Sep 18, 2017 - 13:30 PDT

        Monitoring

        Our carrier partner has resolved the issue. We are continuing to monitor the service.
        Posted Sep 18, 2017 - 13:22 PDT

        Update

        Our engineering team is investigating an issue with delivery delays of inbound and outbound sms messages to a subset of Twilio phone numbers in Mexico. We will provide another update in 1 hour.
        Posted Sep 18, 2017 - 12:41 PDT

        Investigating

        Our engineering team is investigating an issue with delivery delays of inbound and outbound sms messages to a subset of Twilio phone numbers in Mexico.
        Posted Sep 18, 2017 - 12:32 PDT
        This incident affected: PROGRAMMABLE MESSAGING (SMS).