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        Failures in request to cancel calls using the Programmable Voice API

        Incident Report for Twilio

        Resolved

        The programmable Voice API is now working as designed.
        Posted Oct 20, 2016 - 12:53 PDT

        Monitoring

        We have deployed a change to mitigate the issue, and call cancelations through the API are working properly for the majority of customers.
        Posted Oct 20, 2016 - 10:48 PDT

        Investigating

        Some requests to cancel outgoing calls using or the Programmable Voice REST API are failing. Our engineering team is investigating.
        Posted Oct 20, 2016 - 10:00 PDT
        This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1).