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        SMS Delivery Failures to Iran MCI

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery failures to Iran MCI. This incident has been resolved.
        Posted Aug 20, 2020 - 19:49 PDT

        Monitoring

        We are observing successful SMS delivery to Iran MCI. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 20, 2020 - 18:50 PDT

        Update

        Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 20, 2020 - 17:13 PDT

        Update

        Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 20, 2020 - 13:12 PDT

        Update

        Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 20, 2020 - 11:10 PDT

        Update

        We are continuing to investigate this issue.
        Posted Aug 20, 2020 - 10:11 PDT

        Investigating

        We are experiencing delivery failures sending to Iran MCI. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 20, 2020 - 10:08 PDT