Toll-Free MMS Failures Sending Towards AT&T

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery failures to AT&T Network. This incident has been resolved.

Posted Feb 13, 2023 - 12:48 PST

Monitoring

We are observing successful MMS/SMS delivery to AT&T. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 13, 2023 - 12:21 PST

Update

We are still experiencing MMS delivery failures sending MMS towards AT&T. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Feb 13, 2023 - 07:28 PST

Update

We are still experiencing MMS delivery failures sending MMS towards AT&T. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Feb 12, 2023 - 23:35 PST

Update

We are still experiencing MMS delivery failures sending MMS towards AT&T. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 12, 2023 - 19:45 PST

Update

We are still experiencing MMS delivery failures sending MMS towards AT&T. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 12, 2023 - 17:46 PST

Update

We are experiencing MMS delivery failures sending MMS towards AT&T. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 12, 2023 - 16:47 PST

Investigating

Our monitoring systems have detected a potential issue with MMS messages to AT&T network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 12, 2023 - 16:38 PST

This incident affected: CARRIER NETWORK (MMS Toll-Free, North America).