Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound Call Failures to a Subset of Twilio Phone Numbers in Portugal
Incident
Report for Twilio
Resolved
The issue that was affecting inbound call failures to a subset of Twilio Portugal phone numbers has been resolved. The service is functioning normally at this time.
Monitoring
We are observing recovery in subset of call failures to Twilio Portugal phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue observing inbound call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing inbound call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).