Inbound Call Failures to a Subset of Twilio Phone Numbers in Portugal

Incident Report for Twilio

Resolved

The issue that was affecting inbound call failures to a subset of Twilio Portugal phone numbers has been resolved. The service is functioning normally at this time.

Posted Sep 11, 2024 - 13:02 PDT

Monitoring

We are observing recovery in subset of call failures to Twilio Portugal phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 11, 2024 - 11:14 PDT

Update

We continue observing inbound call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 11, 2024 - 09:31 PDT

Investigating

We are observing inbound call failures to a subset of Twilio phone numbers Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 11, 2024 - 08:37 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).