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        SMS Delivery Report Delays to Verizon Wireless in US via Subset of Shortcode

        Incident Report for Twilio

        Resolved

        The issue affecting SMS Delivery Report Delays to Verizon Wireless in US via Subset of Shortcode has been resolved.
        Posted Nov 06, 2025 - 22:01 PST

        Monitoring

        We are observing recovery in SMS Delivery Report Delays to Verizon Wireless in US via Subset of Shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 06, 2025 - 20:01 PST

        Update

        We are continuing to investigate SMS Delivery Report Delays to Verizon Wireless in US via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 06, 2025 - 19:34 PST

        Investigating

        We are continuing to investigate SMS Delivery Report Delays to Verizon Wireless in US via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 06, 2025 - 18:34 PST
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).