SMS Delivery Delays and Failures to Net One Network in Zimbabwe

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures to Net One Network in Zimbabwe. This incident has been resolved.

Posted Feb 04, 2026 - 12:49 PST

Monitoring

We are observing recovery in SMS delivery delays and failures to Net One Network in Zimbabwe. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 04, 2026 - 10:42 PST

Update

We continue to experience SMS delivery delays and failures to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Feb 04, 2026 - 06:10 PST

Update

We continue to experience SMS delivery delays and failures to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 04, 2026 - 02:11 PST

Investigating

We continue to experience SMS delivery delays and failures to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 04, 2026 - 00:15 PST

Monitoring

We are experiencing SMS Delivery Delays and Failures to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 03, 2026 - 23:23 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).