SMS Delivery Delays from Twilio to Brisanet Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages from Twilio to Brisanet network subscribers in Brazil. This incident has been resolved.

Posted Feb 21, 2026 - 17:29 PST

Update

We have observed recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and we will continue monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 21, 2026 - 15:29 PST

Monitoring

We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 21, 2026 - 13:29 PST

Update

We are still investigating the SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 21, 2026 - 09:29 PST

Update

We are continuing to investigate SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 21, 2026 - 07:33 PST

Investigating

We are experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 21, 2026 - 06:37 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).