Twilio Services
Issues related to Twilio’s Software
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      SMS Delivery Delay To XL Axiata Indonesia
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays to the XL Axiata network in Indonesia. This incident has been resolved.
      Posted Feb 15, 2021 - 11:52 PST
      Monitoring
      We are observing successful SMS delivery to the XL Axiata network in Indonesia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 15, 2021 - 10:08 PST
      Update
      We are continuing to experience SMS delivery delays to the XL Axiata network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Feb 15, 2021 - 09:51 PST
      Update
      We are continuing to experience SMS delivery delays to the XL Axiata network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 15, 2021 - 07:51 PST
      Investigating
      We are experiencing SMS delivery delays to the XL Axiata network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
      Posted Feb 15, 2021 - 06:58 PST
      This incident affected: CARRIER NETWORK (SMS, APAC).