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Inbound Call issues to Twilio Singapore Phone Numbers
Incident Report for Twilio
Resolved
The issue affecting inbound calls to Twilio Singapore Phone Numbers has been resolved, and the service is functioning normally at this time.
Posted Oct 08, 2020 - 18:15 PDT
Monitoring
We have started seeing recovery for inbound calls to Twilio Singapore Phone Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 08, 2020 - 17:28 PDT
Update
We are still currently observing call issues where customers are not hearing ringing when dialing a subset of Twilio Singapore numbers. We are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 08, 2020 - 16:02 PDT
Update
We are currently observing call issues where customers are not hearing ringing when dialing a subset of Twilio Singapore numbers. We are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Posted Oct 08, 2020 - 14:45 PDT
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 08, 2020 - 14:10 PDT
This incident affected: CARRIER NETWORK (Voice, APAC).