SMS Delivery Failures on Bmobile and Greencom network in Papua New Guinea

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures while sending traffic to Bmobile and Greencom network in Papua New Guinea. This incident has been resolved.

Posted Dec 28, 2022 - 23:43 PST

Monitoring

We are observing successful SMS delivery while sending traffic to Bmobile and Greencom network in Papua New Guinea. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Dec 28, 2022 - 23:13 PST

Update

We continue to experience SMS delivery failures while sending traffic to Bmobile and Greencom network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 28, 2022 - 22:42 PST

Investigating

We are experiencing SMS delivery failures while sending traffic to Bmobile and Greencom network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 28, 2022 - 21:42 PST

This incident affected: CARRIER NETWORK (SMS, APAC).