Delays While Sending And Receiving Whatsapp Message

Incident Report for Twilio

Resolved

WhatsApp messages are operating normally at this time. Customers are now able to send and receive messages. This incidents is now resolved

Posted Aug 02, 2022 - 08:14 PDT

Monitoring

We are continuing to see recovery while sending & receiving Whatsapp messages. We expect to provide another update in the next 2 hours or as soon as more information becomes available.

Posted Aug 02, 2022 - 05:37 PDT

Update

We are continuing to see recovery while sending & receiving Whatsapp messages. We expect to provide another update in the next 2 hours or as soon as more information becomes available.

Posted Aug 02, 2022 - 03:32 PDT

Investigating

We are continuing to see recovery while sending & receiving Whatsapp messages. We expect to provide another update in the next 2 hours or as soon as more information becomes available.

Posted Aug 02, 2022 - 01:32 PDT

Monitoring

The issue with delays while sending & receiving their Whatsapp message for some senders is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 01, 2022 - 23:31 PDT

Update

We continue to experience delays while sending & receiving their Whatsapp message for some senders. Our engineers are working to resolve the issue. We will update in 2 hours or as soon as we have more information.

Posted Aug 01, 2022 - 22:47 PDT

Update

We identified the issue where some senders may experience delays while sending & receiving their Whatsapp message. Our engineering team continue to be investigating. We will update in 1 hour or as soon as we have more information.

Posted Aug 01, 2022 - 21:51 PDT

Identified

Our engineering team continue to investigate on the potential issue with WhatsApp. We will update as soon as we have more information.

Posted Aug 01, 2022 - 21:39 PDT

Investigating

Our monitoring systems have detected a potential issue with Whatsapp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 01, 2022 - 20:55 PDT

This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).