Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
MMS Delivery Receipt Delays to US Multiple Networks via a Subset of Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing delays in receiving message delivery reports when sending MMS to multiple US networks via a subset of Twilio Short Codes.
Monitoring
We are observing recovery in delays in receiving message delivery reports when sending MMS to multiple US networks via a subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending MMS to multiple US networks via a subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending MMS to multiple US networks via a subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with MMS delivery receipt delays to multiple networks in the US via a subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.