SMS delivery delays to Hutchison Network in Indonesia over Domestic Traffic

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to the Hutchison network in Indonesia. This incident has been resolved.

Posted Mar 29, 2021 - 23:55 PDT

Monitoring

We are observing improvement in SMS delivery to the Hutchison Network in Indonesia. Our engineers are still monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.

Posted Mar 29, 2021 - 22:23 PDT

Update

We are still experiencing SMS delivery delays to Hutchison network in Indonesia over domestic traffic. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.

Posted Mar 29, 2021 - 21:55 PDT

Investigating

We are experiencing SMS delivery delays to Hutchison network in Indonesia over domestic traffic. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

Posted Mar 29, 2021 - 21:00 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).