Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Subset of Inbound Messages Failing When Message Redaction is Enabled
Incident
Report for Twilio
Resolved
The fix implemented have been stable and did not cause any additional issues. This incident has been resolved.
Update
A fix has been implemented and we are continuing to monitor the results. We will have another update in 30 minutes or as soon as more information is available
Update
A fix has been implemented and we are continuing to monitor the results. We will have another update in 30 minutes or as soon as more information is available.
Monitoring
A fix has been implemented and we are now monitoring the results. We will have another update in 30 minutes or as soon as more information is available.
Identified
We continue to work with our engineers to resolve the issue resulting in a subset of inbound multi-segment messages failing when message redaction is enabled. We will have another update in 2 hours or as soon as more information is available.
Update
We have identified an issue resulting in a subset of inbound multi-segment messages failing when message redaction is enabled. We are working with our engineers to resolve the issue and will have another update in 1 hour or as soon as more information is available.
Investigating
Our monitoring systems have detected a potential Messaging issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (SMS).