We are no longer experiencing SMS delivery delays to Claro Network in Brazil via a subset of short codes. This incident has been resolved.
Posted Jan 10, 2025 - 17:45 PST
Monitoring
We are observing recovery in SMS delivery delays to Claro Network in Brazil via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 10, 2025 - 16:02 PST
Update
We are still experiencing SMS delivery delays to Claro Network in Brazil via a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 10, 2025 - 14:43 PST
Update
We are experiencing SMS delivery delays to Claro Network in Brazil via a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 10, 2025 - 13:43 PST
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays to Claro Network in Brazil via a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jan 10, 2025 - 13:28 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).