Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Intermittent API Lookup Service Timeouts to Multiple Countries
Incident
Report for Twilio
Resolved
The issue with intermittent API Lookup service timeouts to multiple countries has been resolved and the service is operating normally at this time.
Update
We are still experiencing intermittent API Lookup service timeouts to multiple countries. Our engineers are working with our carrier partner on resolving the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing intermittent API Lookup service timeouts to multiple countries. Our engineers are working with our carrier partner on resolving the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with API Lookup Service. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Lookup Identity Match, Lookup Line Type Intelligence [Legacy API]).