Intermittent Delivery Delays of WhatsApp Messages

Incident Report for Twilio

Resolved

We are no longer experiencing intermittent delivery delays of WhatsApp messages. This incident has been resolved.

Posted May 17, 2022 - 13:12 PDT

Update

We continue seeing recovery for intermittent delivery delays of WhatsApp messages. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted May 17, 2022 - 12:38 PDT

Update

Posted May 17, 2022 - 10:38 PDT

Monitoring

Intermittent delivery delays of WhatsApp messages are showing a recovery. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted May 17, 2022 - 08:36 PDT

Update

We are investigating intermittent delivery delays of WhatsApp messages. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 17, 2022 - 07:33 PDT

Investigating

Our monitoring systems have detected a potential issue with WhatsApp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 17, 2022 - 07:00 PDT

This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging).