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Delays in Receiving Message Delivery Reports When Sending to all Networks in the USA via Shortcode
Incident
Report for Twilio
Resolved
We are no longer seeing delay in receiving message delivery reports when sending to all Networks in the USA via Shortcode. This issue is now resolved.
Monitoring
We are observing recovery in delivery report delays when sending to all networks in the USA on Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 60 minutes or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to all Networks in the USA via Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to all Networks in the USA via Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Report Delay to all Networks in the USA via Shortcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Delivery Notifications & Status Callbacks).
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