Outbound SMS issues towards Nepal Telecom

Incident Report for Twilio

Resolved

Outbound SMS towards Nepal Telecom is operating normally at this time.

Posted Sep 19, 2018 - 02:39 PDT

Monitoring

Our monitoring shows recovery for the operator issue resulting in SMS delivery delay to the Nepal Telecom network in Nepal. Our engineers have confirmed from internal testing and metrics that SMS delivery has returned to normal and will continue to monitor the situation.

Posted Sep 19, 2018 - 02:35 PDT

Identified

We have detected an operator issue resulting in SMS delivery delay to the Nepal Telecom network in Nepal. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.

Posted Sep 19, 2018 - 00:59 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).