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Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Loop in Notifications for US Landline Porting and US Toll Free Porting
      Incident Report for Twilio
      Resolved
      Loop in Notifications for US Landline Porting and US Toll Free Porting has been resolved and is operating normally at this time.
      Posted Sep 08, 2023 - 16:06 PDT
      Update
      We are continuing to monitoring the US Landline Porting and US Toll Free Porting process recovery. Our engineering team is actively following up. We will provide an update in 2 hours from now, or sooner if more info is available.
      Posted Sep 08, 2023 - 14:53 PDT
      Update
      Notifications for US Landline Porting and US Toll Free Porting process are starting to recover. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 08, 2023 - 12:53 PDT
      Update
      Notifications for US Landline Porting and US Toll Free Porting process are starting to recover. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 08, 2023 - 10:45 PDT
      Monitoring
      Notifications for US Landline Porting and US Toll Free Porting process are starting to recover. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Sep 08, 2023 - 10:13 PDT
      Update
      We are continuing to investigate the issue where notifications are stuck in a loop for the US Landline Porting and US Toll Free Porting process when the phone numbers are being moved to Testing and Completed queues. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour from now, or sooner if more info is available.
      Posted Sep 08, 2023 - 09:10 PDT
      Update
      Our team is investigating an issue where notifications are stuck in a loop for the US Landline Porting and US Toll Free Porting process when the phone numbers are being moved to Testing and Completed queues. Our engineering team has been alerted and is actively investigating. We will provide an update in 30 minutes from now, or sooner if more info is available.
      Posted Sep 08, 2023 - 08:39 PDT
      Investigating
      Our monitoring systems have detected a potential issue with notifications for US Landline Porting and US Toll Free Porting process. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 08, 2023 - 08:20 PDT
      This incident affected: PHONE NUMBERS.