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        Inbound Call Failures to a Subset of Twilio Numbers From Multiple Coutries

        Incident Report for Twilio

        Resolved

        The issue affecting inbound calls to Twilio phone numbers from multiple countries has been resolved, and the service is functioning normally at this time.
        Posted Jan 13, 2025 - 11:55 PST

        Monitoring

        We have started seeing recovery for inbound calls to Twilio phone numbers from multiple countries. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 13, 2025 - 10:04 PST

        Update

        We continue observing a subset of call failures to Twilio phone numbers from multiple countries. We are currently working with our carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 13, 2025 - 08:08 PST

        Investigating

        We are observing a subset of call failures to Twilio phone numbers from multiple countries. We are currently working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 13, 2025 - 07:08 PST
        This incident affected: CARRIER NETWORK (Voice, Europe).