The issue affecting inbound calls to Twilio phone numbers from multiple countries has been resolved, and the service is functioning normally at this time.
Posted Jan 13, 2025 - 11:55 PST
Monitoring
We have started seeing recovery for inbound calls to Twilio phone numbers from multiple countries. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 13, 2025 - 10:04 PST
Update
We continue observing a subset of call failures to Twilio phone numbers from multiple countries. We are currently working with our carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 13, 2025 - 08:08 PST
Investigating
We are observing a subset of call failures to Twilio phone numbers from multiple countries. We are currently working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 13, 2025 - 07:08 PST
This incident affected: CARRIER NETWORK (Voice, Europe).