SMS Delivery Report Delays to Personal Network in Paraguay

Incident Report for Twilio

Resolved

We are no longer experiencing delays in receiving message delivery reports when sending SMS to Personal Network in Paraguay. This incident has been resolved.

Posted Oct 29, 2025 - 03:26 PDT

Monitoring

We are observing recovery in receiving message delivery reports when sending SMS to Personal Network in Paraguay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 29, 2025 - 01:47 PDT

Update

We continue to experience delays in receiving message delivery reports when sending SMS to Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 29, 2025 - 00:08 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending SMS to Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 28, 2025 - 23:27 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America) and PROGRAMMABLE MESSAGING (SMS).