SMS Delivery Report Delays to US Regional Carriers via Subset of Shortcodes

Incident Report for Twilio

Resolved

It has been determined that this incident is related to the other incident, "SMS Delivery Delays on a Subset of Shortcodes to Multiple US Networks". We will close this incident. Please refer to the other incident for further updates.

Posted Aug 30, 2021 - 12:50 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending to US regional carriers via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.

Posted Aug 30, 2021 - 11:51 PDT