Flex Insights Historical Reporting Data not Refreshing

Incident Report for Twilio

Resolved

We are no longer experiencing an issue with Flex Insights Historical Reporting Data not refreshing. This incident has been resolved.

Posted Dec 07, 2022 - 04:35 PST

Identified

We have identified an issue with Flex Insights historical reporting data not refreshing with our vendor, and are actively working with them to resolve it. We will update in 4 hours, or as soon as we have more information.

Posted Dec 07, 2022 - 00:49 PST

Update

We are continuing to investigate an issue with Flex Insights Historical Reporting Data not refreshing with our vendor. We will update in 2 hours or as soon as we have more information.

Posted Dec 06, 2022 - 22:51 PST

Update

Our engineers have identified an issue with Flex Insights Historical Reporting Data not refreshing. Our engineering team has been alerted and is actively investigating with our vendor. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 06, 2022 - 21:51 PST

Investigating

Our monitoring systems have detected a potential issue with Flex Insight. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 06, 2022 - 21:43 PST

This incident affected: FLEX (Flex Insights).