Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
VoiceBase Transcription Delays
Incident
Report for Twilio
Resolved
Delays with VoiceBase transcriptions has been resolved and recording transcriptions are operating normally at this time.
Monitoring
We are observing recovery with VoiceBase transcriptions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience VoiceBase transcriptions delays. Our engineers are working to get this issue resolved. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing VoiceBase transcription delays. Our engineers are working to get this issue resolved. We will provide an update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with transcription delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE (Recording Transcriptions).