Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS to AT&T and Cricket Wireless delayed for subset of US Short Codes
Incident
Report for Twilio
Resolved
The issue of delay in delivery of SMS to AT&T and Cricket Wireless from a subset of Twilio US Short Codes has been resolved. SMS to North America is currently operating normally.
Monitoring
We are observing recovery in sending SMS to AT&T and Cricket Wireless from a subset of Twilio US Short Codes. We are actively monitoring and we will provide update shortly.
Identified
We are continuing to see delay in delivering SMS to AT&T and Cricket Wireless. We are continuing to work with our partner to resolve this issue. We will provide an update in another 1 hour or sooner when we have further information.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
We are observing delays in sending SMS to AT&T and Cricket Wireless from the subset of Twilio US Short Codes. We are actively working with our carrier partner to resolve the issue. We will provide an update as soon as possible
This incident affected: CARRIER NETWORK (SMS Short Code, North America).