SMS Delivery Delays to AT&T Mexico via Pre-Registered Senders and Long Code

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to AT&T Mexico via Pre-Registered Senders and Long Code. This incident has been resolved.

Posted Sep 01, 2021 - 17:46 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to AT&T Mexico via Pre-Registered Senders and Long Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 01, 2021 - 16:11 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to AT&T Mexico via Pre-Registered Senders and Long Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 01, 2021 - 15:22 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).