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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
Call Failures to Subset of Twilio Brazil Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting inbound calls to subset off Twilio Brazil phone numbers has been resolved, and the service is functioning normally at this time.
Update
We have started seeing recovery for inbound calls to subset of Twilio Brazil phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for inbound calls to subset of Twilio Brazil phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
The issue causing inbound call failures to subset of Twilio Brazil phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
The issue causing inbound call failures to subset of Twilio Brazil phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Call Failures to subset off Twilio Brazil phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, Latin America).