Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
US Long Code MMS Messages are missing delivery receipts
Incident
Report for Twilio
Resolved
This issue has been resolved. All systems are functioning normally.
Monitoring
We have resolved the issue impacting long code MMS message delivery receipts. We will continue monitoring the situation.
Update
We are still investigating the source of the problem regarding the missing delivery receipts for long code MMS messages in the US. Our engineers are diligently working to identify the problem and restore service to normal. Next update in 2 hours.
Update
We are still investigating the source of the problem regarding the missing delivery receipts for long code MMS messages in the US. Our engineers are diligently working to identify the problem and restore service to normal. Next update in 1 hour.
Investigating
We are currently investigating an issue affecting all long code MMS messages in the US. Affected customers sending long code MMS messages are not receiving delivery receipts. Messages are being delivered but receipts of delivery are missing. We will provide updates as they become available.
This incident affected: PROGRAMMABLE MESSAGING (MMS).