The issue impacting International calls to Hong Kong numbers has been resolved.
Posted Jan 21, 2017 - 17:24 PST
Monitoring
We have observed recovery for International Calls to Hong Kong phone numbers. Local calls in Hong Kong were not impacted by this issue. We will continue to monitor the issue to ensure full resolution.
Posted Jan 21, 2017 - 16:49 PST
Update
Update: We are continuing to work with our carrier parter to resolve the issue impacting International Calls to some Hong Kong phone numbers. Local calls in Hong Kong are fully functional. We will provide another update in 2 hours.
Posted Jan 21, 2017 - 14:58 PST
Update
Update: We are continuing to work with our carrier parter to resolve the issue impacting International Calls to some Hong Kong phone numbers. Local calls in Hong Kong are fully functional. We will provide an update in 2 hours.
Posted Jan 21, 2017 - 13:04 PST
Identified
Identified: We have identified an issue with our carrier partner impacting International Calls to some Hong Kong phone numbers. Local calls in Hong Kong are fully functional. We are working with our carrier partner to resolve this issue. We will provide an update in 1 hour.
Posted Jan 21, 2017 - 12:17 PST
Investigating
We are investigating an issue impacting International Calls to some Hong Kong phone numbers. We will provide an update in 30 minutes.