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System Metrics
SMS Delivery Delays to and from Cell C Network in South Africa via Domestic Longcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to and receiving messages from Cell C Network in South Africa via Domestic Longcodes. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to and receiving messages from Cell C Network in South Africa via Domestic Longcodes. We also continue to see recovery in call failures to and from Twilio South Africa numbers. We will continue monitoring the services to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays to and from Cell C Network in South Africa via Domestic Longcodes.
We continue to see recovery in call failures to and from Twilio South Africa numbers.
Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
We continue to see recovery in call failures to and from Twilio South Africa numbers.
Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays to and from Cell C Network in South Africa via Domestic Longcodes.
We are seeing recovery in call failures to and from Twilio South Africa numbers.
Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
We are seeing recovery in call failures to and from Twilio South Africa numbers.
Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays and call failures to and from Twilio South Africa numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience delivery delays when sending SMS to Cell C Network in South Africa over a subset of Domestic longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience delivery delays when sending SMS to Cell C Network in South Africa over a subset of Domestic longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
We are experiencing MMS/SMS delivery delays when sending messages to South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Middle East & Africa, SMS, Middle East & Africa).