Canada Account Security Service Partner Maintenance

Scheduled for Oct 22, 21:00 PDT - Oct 23, 03:00 PDT

Scheduled

Our service partner is conducting a planned maintenance from 22 October 2025 at 21:00 PDT until 23 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]

Posted Oct 16, 2025 - 14:33 PDT

This scheduled maintenance affects: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).