Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS and MMS Delivery Failures from Twilio to T-Mobile United States
Incident
Report for Twilio
Resolved
The incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally. This incident has been resolved.
Monitoring
We have observed a recovery in SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America) and ZIPWHIP MESSAGING (SMS Long Code, North America, MMS Long Code, North America).