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        Elevated HTTP 500 Errors for Programmable Fax Rest API

        Incident Report for Twilio

        Resolved

        The elevated rate of HTTP 500 errors has been resolved and the Programmable Fax REST API is operating normally at this time.
        Posted Jul 29, 2021 - 04:42 PDT

        Update

        We are still investigating an elevated rate of HTTP 500 errors for Programmable Fax REST API requests. Our engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 29, 2021 - 04:25 PDT

        Investigating

        We are currently investigating an elevated rate of HTTP 500 errors for Programmable Fax REST API requests. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 29, 2021 - 03:17 PDT